Shipping policy
At Hair Lis, we aim to make your shopping experience simple and convenient. We offer worldwide shipping.
Processing Time
Orders are usually processed within 1–3 business days after payment is confirmed.
Delivery Times
Estimated delivery times may vary depending on your location:
- United Kingdom: 5–10 business days
- Europe: 5–12 business days
- United States & Canada: 7–15 business days
- Rest of the World: 7–20 business days
Please note that delivery times are estimates and may be affected by customs, holidays, weather, or other circumstances outside our control.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery destination.
Free worldwide shipping may be available on eligible orders, as displayed on our website at the time of purchase.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email containing your tracking information, when available.
Customs & Import Fees
International orders may be subject to customs duties, taxes, or import fees. Any such charges are the responsibility of the customer.
Delayed or Lost Orders
If your order is significantly delayed or appears to be lost, please contact us at contact@hairlis.com with your order number and we will assist you.